My name is PJ. I am an interaction and service designer. I work at various intersections: technical and business, design and strategy, established business and new ventures.
I lead the service design practice in the Singapore Economic Development Board (EDB)'s Customer Experience (CX) division.
I graduated from the 2019 Interaction Design Programme, CIID, and am an interaction designer.
In the EDB's Strategic Planning division, I was a line manager for the Create initiative, which was to help large corporates create new ventures. It is now EDB New Ventures.. I ran two International Advisory Council meetings, as the line manager of the organising secretariat.
I am concurrently a product manager, overseeing EDB's digital web products: primarily Connections Concierge, which is our online service connecting investors to service providers based in Singapore.